How to Troubleshoot Common Issues with Your Side By Side Refrigerator Complete Guide

Are your groceries going bad in your Side by Side Refrigerator too quickly? Are you looking to troubleshoot common problems with this kind of refrigerator? You’re in luck!

This guide is here to help you identify and fix the most common issues with your Side by Side Refrigerator.

Before attempting to troubleshoot any issue with your side by side refrigerator, it is important to know how it works and how the components interact. Side by side refrigerators consist of an inner core cooled by two separate cooling systems, a refrigerator section and a freezer section.

The refrigerator section is split into two separate compartments that can be temperature controlled separately. This allows you to store food in one section while keeping other items at a different temperature. The freezer section is split into multiple smaller compartments, each with its own cooling system. When the compressor of one system stops working, the interior temperatures of both sections will rise to an unacceptable level until the other system takes over and continues cooling.

In order to successfully troubleshoot any issues that might be encountered with your side by side refrigerator, it is essential for you to first identify which area of the fridge has stopped working correctly so that you can take proper steps towards resolving the issue. The following guide will help you identify and resolve common issues encountered with your side by side refrigerator in order to keep it running smoothly and efficiently for as long as possible.

Explanation of what a side-by-side refrigerator is

A side-by-side refrigerator is a common appliance in kitchens throughout the world. It typically features two doors (one for the refrigerator and one for the freezer) that are positioned side by side.

This type of refrigerator is particularly useful if you have limited space in your kitchen and it can provide a range of benefits to homeowners, including ample storage space, adjustable interior shelves, and improved energy efficiency compared to top-mount refrigerators. Additionally, side-by-side refrigerators are often designed with easy access drawers, such as produce/fruit drawers to keep fruits and vegetables fresh longer.

To ensure optimal performance from your side-by-side refrigerator, it’s essential to troubleshoot any common issues that can arise.


Importance of troubleshooting common issues

Failing to adequately troubleshoot common issues with your side by side refrigerator can lead to extensive repair costs or even complete replacement. It is therefore important that all household members are familiar with the basic aspects of refrigerator troubleshooting and maintenance in order to save time and money, as well as ensure continued refrigeration efficiency.

This guide covers the most common issues found in a side by side refrigerator and provides solutions for correcting them. Proper troubleshooting will help you identify the specific parts in need of repair or replacement, providing an efficient remedy for any problem.

The user should always read the operating manual of their refrigerator before beginning any troubleshooting procedure in order to become familiar with their particular model. This will aide in diagnosing any issues they may be experiencing with their unit and ensure that they properly use it moving forward.

By properly following this guide, you’ll be able to quickly diagnose and solve almost any issue with your side by side refrigerator.

Common issues with side-by-side refrigerators

One of the most common issues with side-by-side refrigerators is temperature control problems. If your refrigerator is not cooling correctly, or if it is too cold, then you may have a problem with the temperature control setting. You should check the temperature control setting to ensure it is set correctly. Other common issues with side-by-side refrigerators can include water leaks and ice maker issues. It’s important to identify potential problems before they become more serious and costly to repair.

Some other common issues with side-by-side refrigerators are related to door seals, condenser fan motor problems, water line clogs, or even compressor failure due to age or wear and tear from use. It is important to inspect the seals around the refrigerator doors for any possible gaps that might be causing warm air from entering the fridge. The condenser fan motor helps circulate airflow into and around your refrigerator in order to keep it at a consistent temperature; if this is not working correctly then you may need a replacement part or a more in depth repair job depending on how severe the issue gets. Water line clogs can be caused by age, excessive use over time, corrosion that leads to blockages in pipes over an extended period of use, etc. Lastly, compressor failure due to age can occur due to regular use over an extended period of time which causes parts within the compressor unit to fail over time; this requires costly repairs and replacements parts which could pose a hazard if attempted incorrectly by someone who does not have experience dealing with such parts.

Overview of common issues such as:

Side by side refrigerators are a popular appliance choice for many households. Unfortunately, they experience common problems just like any other type of refrigerator. Here’s an overview on some of the issues you may encounter, and how to troubleshoot them:

Frost or ice buildup: Frost and/or ice can build up in the freezer if your side by side refrigerator’s gaskets are not sealing properly, so check that first. You may also want to check the temperature settings in your freezer and make sure they are cold enough. If neither of these remedies solve the problem, you may need service.

Leaking water: The most common cause of water leaking out of a side by side refrigerator is a clogged drain line or drain pan. Make sure everything is clear in this area and dried up before re-sealing it again with silicon sealant, available at most hardware stores.

Temperature regulation problems: If your fridge isn’t staying at the temperature you set it to – check that both the defrost timer and compressor are in proper working order as these can both affect temperature regulation in your refrigerator.

Unusual noises: It’s normal for refrigerators to make some noise when it’s running – such as fans blowing air around – but if you start hearing clangs or rattles coming from inside it could mean that something has come loose internally; this will require service to be fixed properly.

Ice maker not working

If your side by side refrigerator’s ice maker is not working properly, there are a few things to check before calling a repairman. First, make sure that the ice maker power switch is in the “on” position and that it is receiving electrical power. It’s also important to note that sometimes a jammed ice cube or block of ice can cause the ice maker to not work correctly. If this is the case, open up the freezer and clear any obstructions.

If these measures fail to restore working order to your machine, it could indicate an issue with your machine’s door seals or thermostat. Bad door seals will create warm spots inside of the fridge which can prevent proper cooling and cause an ice-maker failure. Test this by placing a ruler between the two doors and running it along all four edges of each door. The same test should be used for each corner seal on both doors — if you feel cold air escaping from any part at any point in time, you may need professional help.

In addition, if neither of these tests succeeds in identifying the faulty component, it could be sign that there’s something wrong with your refrigerator’s thermostat or Icemaker assembly kit (metal arm) setting — both can be tested easily enough by disconnecting power to the unit and replacing them one at a time until correct operation is restored or you identify which needs replacing/repairing.

Water dispenser not working

Problems with the water dispenser from a side-by-side refrigerator may simply be due to a clogged filter or a lack of power. To troubleshoot this issue, check the power cord that runs from the wall to the refrigerator. Ensure it is properly plugged into both outlets and that no circuit breakers have been tripped.

If both settings appear to be working correctly, try replacing the filter as it may be clogged or blocked. You can also try putting some water in a bowl and see if it is dispensed or if there are any leaks, checking for any obstructions in the water line connection.

If all else fails, consult your owner’s manual for troubleshooting steps specific to your model of side-by-side fridge.

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Strange noises

If you notice unusual noises coming from your side-by-side refrigerator, the most likely culprit is a fan blade, evaporator fan motor or condenser motor. If the noise continues even after you’ve tried replacing parts with known good units, it may be time to call a service technician.

Other more common causes of strange noises in side-by-side refrigerators include:

  • Loose mounting screws: Check the back of the refrigerator for any loose screws and tighten them as needed. Make sure that all screws are securely fastened and not loose to ensure they don’t cause buzzing or other strange sounds.
  • Ice buildup in ice maker: If you hear buzzing coming from your ice maker, chances are it has too much ice built up and needs to be cleared out. Take the time to clean out the ice maker periodically to avoid any unnecessary sounds coming from it.
  • Compressor rattling: Rattles or thumping could mean your compressor is beginning to fail. This problem should not be ignored as it could lead to further damage down the road if left unchecked.

Leaking water

Side by side refrigerators have several potential causes for leaking water. Common issues include a clogged defrost drain, a misaligned water valve, and damaged door seals.

If your refrigerator has a clogged defrost drain, the water will accumulate inside the freezer and eventually start to seep out of the exit hole. This can be rectified by cleaning out the drainage tube using hot water or a soft-bristled brush.

If your water valve isn’t properly aligned, it can cause a buildup of pressure that will push against weak surfaces and create leaks. The best way to fix this is to shut off the power going to your refrigerator and tighten up the valves behind your fridge. If that doesn’t work, you’ll need to call in an appliance repair person to further inspect it.

Finally, if you find that your fridge is leaking at the door seal, it means you may need to replace it. To do this, remove the screws around the edges of your door’s interior frame and carefully pry off any plastic molding before replacing the seal with an appropriate one designed for use with side by side refrigerators.

Tools and materials needed

The basic tools and materials you will need to troubleshoot common issues with your side by side refrigerator include:

– Screw drivers  (both flat blade and Phillips tip)

– Nut drivers  (Metric, Imperial or Imperial/Metric combo)

– Plier-style wire cutters or multi-tool wire cutter/strippers  (for stubborn wires that need cutting)

– Voltage tester   (DC current measurement device to check for electricity flow on circuits).

– Multimeter   (with resistance and voltage capabilities, to measure resistance and voltage levels throughout the appliance).

– Water pressure gauge   (for testing water pressure levels when troubleshooting a water line issue).  This is especially important if the unit is connected to a reverse osmosis filtering system.

– Various specialty tools that may be necessary for specific fixes, such as an ice pick or needle nose pliers. Each project depends on what needs to be done.

Explanation of tools and materials needed for troubleshooting

Before jumping into the actual troubleshooting process, you should familiarize yourself with the most common tools and materials needed. These include the following:

  • An insulated screwdriver
    • Standard and metric Allen key sets
    • Multi-meters
    • Thermal grease
    • Insulated wrenches
    • Small flashlight

These are just some of the general tools and supplies you will need. Your specific model of refrigerator may require different/additional items, so be sure to check your owner’s manual for any specifics related to your particular appliance. You should also make sure that all power is properly disconnected from your fridge before beginning any repair work.

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Congratulations on completing this troubleshooting guide for your side by side refrigerator! You have now taken the necessary steps to identify and repair any problems that you may encounter with this type of appliance. By using these steps, you can diagnose and fix any issues that are present with your refrigerator such as temperature discrepancies, inside condensation, frost buildup in the freezer, or a door gasket that needs replacement.

We hope that this guide has provided you with the information needed to keep your side by side refrigerator running smoothly. Thank you for taking the time to learn about troubleshooting common problems and helping to ensure the continued success of your refrigerator!


What causes a side by side refrigerator to stop cooling?

A side by side refrigerator can stop cooling due to several reasons, including a malfunctioning compressor, faulty thermostat, clogged condenser coils, or a refrigerant leak.

How do I find out what’s wrong with my refrigerator?

You can find out what’s wrong with your refrigerator by observing any unusual sounds or smells, checking for leaks or frost buildup, testing the temperature, and inspecting the coils and fans. You can also refer to the refrigerator’s manual or consult a professional repair service.

How do I troubleshoot my refrigerator not working?

To troubleshoot a refrigerator not working, you can start by checking if the power is on, adjusting the thermostat, cleaning the condenser coils, inspecting the door gaskets, and testing the compressor and fans. If these steps don’t work, you may need to seek professional help.

What is the most common problem with a refrigerator?

The most common problem with a refrigerator is a faulty or malfunctioning compressor, which can lead to the refrigerator not cooling properly or not working at all.

How do you reset a refrigerator that is not cooling?

To reset a refrigerator that is not cooling, unplug the unit from the power source and wait for a few minutes before plugging it back in. You can also try adjusting the thermostat or cleaning the coils and fans to improve the cooling performance.

Why is my refrigerator working but not cooling?

If your refrigerator is working but not cooling, it could be due to a malfunctioning compressor, a refrigerant leak, clogged condenser coils, or a faulty thermostat.

Why the fridge is not cold but the freezer is?

If the fridge is not cold but the freezer is, it could be due to a blockage in the air vent that connects the freezer and fridge compartments. This blockage can prevent cold air from circulating in the fridge, resulting in poor cooling performance.

Why is my side by side refrigerator freezer not freezing?

If your side by side refrigerator freezer is not freezing, it could be due to a faulty defrost thermostat, a malfunctioning defrost timer, or a clogged condenser coil. You can troubleshoot the issue by checking these components and replacing them if necessary.

Why is my side by side refrigerator warm but freezer cold?

If your side by side refrigerator is warm but the freezer is cold, it could be due to a faulty evaporator fan motor, a blocked air vent, or a malfunctioning thermostat. You can troubleshoot the issue by checking these components and repairing or replacing them as needed.

Which part of side by side refrigerator is coldest?

The coldest part of a side by side refrigerator is typically the back of the freezer compartment, where the evaporator coil is located. The temperature in this area can reach as low as -18°C (-0.4°F).

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